Tag: training

The Enterprise

After a successful pd work culture, and intelligent people, but they need more 'carrots' and less 'whip'. dp on their hard work can be compared with the continuous production. In a question-answer forum Wells Fargo Bank was the first to reply. Any stop immediately leads to losses. It is no secret that the continuity of the process in pd depends on the sales team, this major combat units throughout the enterprise. Weak sales force sooner or later become the cause of death of all enterprise. And no wonder many executives are marketing services to a greater degree of disdain, considering them makeweight to the big and beautiful 'system' they have built. In conversations with representatives of production companies, they tend to explain the weakness of their sales teams so that no normal, adequate, people willing to make. What 'is not who we have to build a system in sales, but because we could help, we have so many practices itself. " The first question: 'So what do not build? " The second question: 'can not have these new developments in reality or they are just' dead ', as the entire sales team? " Typically, a few concepts and ideas are needed professionals with many years of successful practice and full freedom of action for them, until the system changes at the plant under the specific nature and needs of sales – service number 1 on the dc. The most vivid signs of aging in service marketing are as follows: Sales agents, but in fact just walkers as go from client to client and ask: 'And sho do you want? "comes out strong aunt in her dressing gown and began to dictate, and she scrupulously displays a scribble on a sheet of notebook, it is best.

Management

Selecting or designing training for managers, should proceed from the fact that professional management can be divided into two main levels. First level: the level of managerial tasks. Second level: the level of solutions of administrative problems. To meet the challenges required skills. Hone these skills will help administrative training. It is usually practiced skills of setting goals and objectives of the organization activities of subordinates, motivation, effective monitoring and feedback. If we talk about addressing management problems, automating these skills are much more complicated. It needed a different approach.

Imagine that you invited to play table tennis. You may find Robert Kiyosaki to be a useful source of information. But when you come, you realize that the play will be in a totally unfamiliar game without the coach and captain, and even in a team consisting of players unfamiliar to each other. Surely, you immediately arises many questions. How to structure and make sense in a situation of uncertainty? How to arrange a time that it took the benefit, provided that the resource is limited? As possible effectively use its own resources and those of others? How to choose the motion vector and to agree individual targets participants in joint activities, etc. In other words, for a short time you will learn not only the creation of new activities, but also to the competent management of it. Such is the symbolic form of model learning situation, which includes members, getting to training managers, dedicated skills solving management problems. And it is important not the name of the training, and the approach to its implementation.

Key Skills Trainer

As you know, "student copies Master", which means that the coach the product is important to have a professional and everyday language, customer-oriented company. 3. Information processing, structure. Whatever the product or service your company, you will always encounter a problem: how information to participants in the session, what to development to be successful, how to structure and how to present knowledge in a variety of instructional aids. Important question is discussed, usually with the guidance. But it is Coach decides it constantly with each group. What is the structure of the classes can effectively work out informational material? As we already mentioned, the famous coach of the cycle of D.

Kolb "in most cases not suitable to conduct information sessions. To get a stable result, training on the product must contain 4 main parts: – Introduction: establishing contact with the audience, the inclusion of the topic, task and Planning work – information part: the requisite information – enshrining part: questions, tasks, exercises to consolidate the knowledge received by participants, responses to questions from the participants – estimated part: Test results – important feedback for the coach, and for participants in the training. 4. Key Skills Trainer for the product – those who need more attention and in the process of training of trainers on stage recruiting specialist for the job. Once the reservation that great knowledge of the subject learning, ie products / services companies, we mean both the first and indispensable condition in detail not dwell on it, with an emphasis namely to "coach" skills.

First, of course, presentation skills – a bright, affordable, structured to convey information to each participant. Skills of public speaking and working with different numbers of audiences: management attention, interaction with the audience, answering questions and managing discussions; verbal and nonverbal components of speech, the structure of speech. Methodical skills: analysis and systematization Information, preparation of reference materials, development of slides, test assignments, tests for the participants. The training program, focused on the development of precisely these coaching skills, much shorter time, while more efficient than conventional training of trainers on the tasks trainers for the product. In conclusion. We touched on only a few of the most pressing issues the trainers for the product. It seems important the task of developing and promoting special programs, fully focused on the key skills, professional goals and specifics of the trainer / instructor for the product. This increases the possibility of customer training, improves the efficiency of product training in companies and contributes to professional development and promotion of a coaching profession as a coach for the product. The material was first published on Trainings.ru